Swoop Scoop Privacy Policy

Effective Date: August 13, 2025

Scoop Troop LLC (“Swoop Scoop,” “we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit scoop-troop.org, or otherwise interact with our services. By using our website or services, you agree to the practices described below.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • First and last name

  • Mailing and/or physical address

  • Email address

  • Phone number

  • Information about your property (e.g., gate location, areas to be cleaned)

  • Information about your pets (e.g., names, birthdays)

  • Payment and billing details (e.g., credit card number) when you purchase our services

Additional Information We May Collect

  • Demographic data (e.g., age, gender, household income, location)

  • Anonymous usage data through cookies and analytics

  • Information you post publicly on our site or send to us directly (e.g., messages, form submissions)

2. How We Use Your Information

We use your information to:

  • Provide and manage the services you request

  • Process payments and send invoices

  • Communicate with you regarding your account, services, and promotions

  • Improve our website, marketing, and customer experience

  • Conduct surveys or contests

  • Comply with legal requirements

We may also use aggregated, non-identifiable information for analytics and marketing purposes.

3. Sharing Your Information

We do not sell, rent, or lease your personal information. We may share your data only in these cases:

  • With trusted service providers who help us operate our business (e.g., payment processors, email services, delivery providers) under confidentiality agreements

  • With advertising partners (e.g., Google Ads, Facebook Ads) for marketing purposes, based on your interactions with our website

  • As required by law or when necessary to protect rights, safety, or property

  • During a business transfer such as a merger or acquisition

4. Your Privacy Choices

  • Opt-Out of Marketing Emails: Click “Unsubscribe” in any promotional email or contact us at scooptroopia@gmail.com

  • Opt-Out of SMS/Text Messages: Reply “STOP” to any text message or email scooptroopia@gmail.com to request removal

  • Opt-Out of Third-Party Sharing: You may request that we stop sharing your information with third parties for marketing purposes

5. Tracking & Cookies

We use cookies and tracking technologies to:

  • Remember your preferences and settings

  • Improve website performance

  • Deliver personalized advertising

You can disable cookies in your browser settings, but some site features may not work as intended.

6. Data Security

We use SSL encryption and other security measures to protect your information. While we take reasonable steps to secure your data, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights under laws like the California Consumer Privacy Act (CCPA), including:

  • Requesting a copy of your personal data

  • Requesting deletion of your personal data

  • Opting out of the sale or sharing of personal data

To make a privacy request, email scooptroopia@gmail.com.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it promptly.

9. Links to Other Websites

Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on our website and/or sent to you via email. Your continued use of our services after changes take effect means you accept the revised policy.

11. Contact Us

Scoop Troop LLC
780 Rachael Street, Unit 204, North Liberty, IA 52317
Email: hello@scoop-troop.org
Phone: 563.249.2342